In light of current global events, COVID-19, we are writing to let you know how we are doing our part to ensure the safety of our staff and you, our customer.
First, we have increased the number of hand sanitizing stations in all our work areas. Secondly, all of our items shipped are from our clean and secure facilities in the United States. We have added extra materials for staff handling shipping, and we have cleaned and sanitize all areas of our distribution center. We ask our team to stay home if sick and follow current CDC Guidelines.
In accordance with CDC Guidelines, we are temporarily suspending accepting returns at this time. While our policy has always been that we do not accept worn, used or tried on items at any time we are extending this policy until further notice.
Our teams are still working to fill orders as quickly as possible, and we are working with our shipping partners around the world to ensure no disruptions in delivery. You can check their current disruptions in service using the links below. You can also track your order using the tracking number sent to your email used to purchase.
We also will still be releasing new items, including some limited-edition Pride pieces, so be on the lookout.
Finally, our team is still here to help; however, you may experience longer than usual hold or delays. While we understand this is a difficult time, we appreciate your patience in this ever-evolving world.
